Healthy Habits, Made Easy.

Question 1

What should I know before I order? will I need?

Answer

Signing up is super easy, but here are 5 things that’ll help you maximize your Primitive Box experience. 1. Once you sign up for your subscription, you’ll get a weekly delivery of your meals unless you choose to skip a week or cancel your subscription. 2. We’ll always send you a weekly email reminder with the deadline to make any changes to your next order. Since there’s so much planning involved with shipping fresh meals every week, we need 5–6 days before your order goes out to make sure everything gets to you in tip-top shape.

Question 2

How does the order and shipping process work?

Answer

After you place your first order, you’ll be charged in our system. Your meals will be prepared fresh for your delivery and packed up in our chilled boxes for shipping (which takes 1 or 2 days depending on your ZIP code). Our packaging is specifically tested to keep your meals cold for two full days of transit, plus twelve hours on your doorstep. As soon as your order is picked up by our delivery partners, you’ll receive a tracking email so you can keep an eye on your meals (and even sign up for notifications directly from the carrier). If you’re not home at the time of your delivery, the carrier will leave your box at your front door for when you return. If you live in an apartment building, your box may be left in the lobby or a communal mail area. As soon as you pick up your box you can unpack the meals and pop them in your fridge.

Question 3

Why can't I get my meals delivered on a certain day of the week?

Answer

Since we use delivery partners to get your food to you, the days we offer are related to their shipping days and your location.

Question 4

How often am I charged for my meals?

Answer

After you sign up and pay for your initial delivery, you’ll be charged every week about 5 to 6 days before the next delivery (when the order starts being processed). We’ll use the default credit card on your account but you can easily add a new credit card whenever you’d like. You won’t be charged when you: -Skip a week, since you wouldn’t be receiving meals that week. -Cancel your subscription. (If you reactivate, you’d start paying for your weekly orders again.)

Question 5

When will I be charged next?

Answer

When you sign up and complete checkout, you’ll be charged for your first order, and we’ll send you an email with your deadline for skipping or editing your second order. This weekly deadline will be the date and time that you’ll be charged for your following deliveries. If you ever want us to confirm your deadline or help you skip a week, feel free to contact us.

Question 6

What days of the week do you deliver?

Answer

We deliver Sunday through Saturday. The exact days that we can reach you will depend on your ZIP code and the carrier delivering your Primitive Box meals.

Healthy Habits, Made Easy.

How Primitive Box Works

ORDER

WE COOK AND DELIVER

HEAT, EAT & ENJOY

We take Out the Guesswork

Zero Shopping, Chopping or Cleanup

Nutritious, Delicious and Convenient

Meals Delivered to your Door

Starting at $10.90 per Serving

Step 1: Choose a Plan

Paleo

Macros

Keto

What's Inside a Primitive Box?

Delicious, Chef Created Meals

Free From Refined Sugars

Perfectly Portioned

Quality Ingredients

Starting at $10.90 per Serving

Proof

SHARON

(Business Owner)

ROBERTO

(Heart-Attack Survivor)

LAURIE

(Elementary Teacher)

It's Time to Order!

FAQS